Digital maturity: how to stay ahead in a transformed industry
The pace of change for digital adoption has been faster and more furious than forecast. Travel and hospitality businesses are at significant risk of being left behind, an issue compounded by low or no revenues as a result of worldwide travel restrictions during the Covid-19 pandemic.
Successful recovery is largely dependent on business transformation, led by digital initiatives that truly improve the customer experience and bolster efficiency.
In this whitepaper uncover where the forces of disruption are coming from, and how their colliding impact is forcing travel and hospitality businesses to address digital transformation more urgently.