The great shift to digital that occurred over the last decade has transformed the competitive landscape of the travel, leisure and hospitality industry, giving consumers more information, more choice, and more opportunities to have their wishes fulfilled than ever before.

This whitepaper looks at what digital maturity means in the travel, leisure and hospitality domain, and explores how businesses in the sector can become more digitally mature. What do leaders and management boards need to do to ensure their business is competing on a basis that is relevant to today’s consumers.